Speed and clarity are of the essence in reacting to today’s crises. By examining best practice in crisis response communication this module utterly prepares for the worst.


  • Principles

  • Strategic response options

  • Working with external agencies

  • Command structure

  • Roles and responsibilities – CMT/EMT

  • Media handling and Battlebox

  • Focusing on PEAR

  • Running a Media Information Centre

  • Reporting Casualties

  • Internal communications